Aspire e-Training accessibility statement

The University of Dundee is committed to making its Aspire e-Training website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to the Aspire e-Training website which is provided by a third-party supplier (Aspire Business Software Ltd) and which is run by the University of Dundee. This means some aspects of accessibility are outwith the University’s immediate control.

The University of Dundee want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts using browser or device settings.
• zoom in up to 400% without the text spilling off the screen.
• navigate most of the website using a keyboard or speech recognition software.
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability. You may also wish to browse the various free add-ons which are available via browsers such as Google Chrome and Mozilla Firefox.

Technical information about this website’s accessibility

The University of Dundee is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliance(s) and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reason(s):

Disproportionate burden

The following has been classed as disproportionate burdens to fix in the current version of e‐Training:

• Some pages may not be functional or may be difficult to read at a zoom level of 200%. This fails WCAG 2.2 success criterion 1.4.4 [AA].
• Pages will not reflow into a single column. Some pages may require scrolling at a zoom level of 400%. This fails WCAG 2.2 success criterion 1.4.10 [AA].
• Some images might not have a contrast of at least 3:1. This fails WCAG 2.2 success criterion 1.4.11 [AA]
• Some pages may not be readable or functional when changes are made to paragraph spacing, font size or line height. This fails WCAG 2.2 success criterion 1.4.12 [AA]
• The menu is the only way to navigate the site. There is no alternative way to find pages. This fails WCAG 2.2 success criterion 2.4.5 [AA]
• Some pages might not have sufficient headings. This fails WCAG 2.2 success criterion 2.4.6 [AA]
• Some elements might be inconsistently labelled. This fails WCAG 2.2 success criterion 3.2.4 [AA]

Our third‐party supplier has assessed the cost of fixing the above issues and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. This is because the above issues have already been resolved in a new version which is currently in development but not yet ready for release. (Release Date to be confirmed.) It would be a disproportionate burden to repeat these changes in the current version as they will be resolved upon release of the new version.

Content that’s not within the scope of the accessibility regulations

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

What we’re doing to improve accessibility

Aspire Business Software Ltd are committed to improving Accessibility throughout the e‐Training provision.

The University of Dundee are committed to ensuring the e-Training provision is upgraded annually in April, to benefit from the improvements made by Aspire Business Software Ltd.

A new version of the e-Training provision is currently in development which will see it fully compliant with the Accessibility regulations. This includes a full redesign and new framework to enhance accessibility throughout the site. (Release Date to be confirmed.)

Preparation of this accessibility statement

This statement was prepared on 24 April 2025.

This first preparation of this statement was on 10 August 2021.

This website was last tested on 15/01/2025 against the WCAG 2.2 AA standard. The test was carried out by Aspire Business Software Ltd. A further audit of the website was carried out to the WCAG 2.2 AA standard.

Feedback and contact information

Should you:

• Have any feedback for us, or if you wish to request any additional information on this service
• Need to report any compliance failures not noted above, or if you think we are not meeting accessibility requirements
• Have any positive feedback on the accessibility considerations made

Please do not hesitate in contacting us using the below details:

Talent and Development team

• Email:  [email protected]
• Telephone:         +44 (0)1382 381102

IT Support (Business Services People) team 

• Email: [email protected]
• Telephone: +44 (0) 1382 388049

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).