Schedule for cleaning internal areas

The University of Dundee, (UoD) Precinct Services (Cleaning) (PSC) provides a basic cleaning service across the Estate for internal areas only except for the following:

1. Ninewells Area – All cleaning undertaken by NHS staff, except Wilson House.
2. Kirkcaldy Campus – All cleaning undertaken by staff managed by School of Nursing and Health Sciences.
3. Institute of Sport and Exercise (ISE) - All cleaning undertaken by staff managed by ISE. 
4. Library and Learning Centre (LLC) – In certain areas cleaning of shelves and other Library locations is undertaken by LLC staff.

Note: Bonar Hall is a joint use building between the University and Dundee University Students Association (DUSA). For DUSA related activities they will clean premises.  For all other UoD sponsored events cleaning will be undertaken by PSC, after consultation with users. 

Service

PSC undertake a basic daily clean, staff normally work for 3 hours either AM or PM.  Three staff work later to clean part of Tower and also DJCAD whilst another is located within the LLC. Additionally 2 staff members are utilised 1200-1500hrs Mon-Fri to check high usage areas such as Tower, Dalhousie, Life Sciences, and DJCAD.  In Term Time only, due to usage, the Main Library has staff available during day, early evening. If required at weekend there will be repayment charge.

Schedules

Subject to availability cleaning services will operate to the following criteria:

Daily tasks

1. All washroom areas will be checked and cleaned this includes including floors, toilets, and wash hand basins. Also showers when used but not any standalone showers used specifically for H&S Incidents. Replenishment of stocks; soap, toilet tissue and hand towels, also if possible sanitary products where provided. Emptying of waste and sanitary bins.

Note: Some sanitary bins are serviced by contractor.

2. Emptying of waste at Recycling Points where required. In accordance with policy no office bins will be emptied. If staff choose to retain them they are responsible for emptying at recycling points. Also waste bins in lecture theatres and or classrooms.

Note: Cleaning staff will not lift heavy bags of waste placed at Recycling Points or large amounts of cardboard. Please ensure any waste bags are of an acceptable carrying weight.  Arrange for cardboard disposal and large amounts of waste through Estates Help Desk .  

3. Cleaning of eating areas or small communal kitchens which are utilised by staff and or students. This includes floors, table tops, work surfaces and floors. Replenishment of stocks of soap and hand towels. Removal of rubbish from waste bins where applicable.

Note: Cleaning staff are not responsible for cleaning of fridges. Similarly they are not responsible for cleaning microwaves, toasting machines, or any other cooking equipment.

4. Main Entrance Areas particularly floors, glass on doors and seats if applicable. This will involve vacuuming or sweeping of floors. Washing of hard floors general dust or wiping of surfaces.
5. Wash hand basins contained within laboratories. Surface tops are cleaned by technicians. Removal of waste bins where located but not hazardous waste. Replenishment of soap and towels.
6. Internal door handles/door plates in corridors where possible wiped down daily.

Weekly tasks

1. Cleaning of glass doors in reception areas, if possible or at least fortnightly.
2. Lecture Theatres unless high usage dictates otherwise.
3. Running taps that are not used regularly as a preventative measure for legionella.
4. Classrooms floors either vacuumed or swept then washed if applicable. Desks and ledges wiped down.
5. Where possible office door handles wiped down weekly.

Fortnightly

1. Offices to be vacuumed or swept out once per fortnight where possible.
2. Stairs and stair wells. These will be cleaned more often in heavy traffic areas.
3. All other door handles in corridors and offices to be wiped down.   

Monthly tasks

1. Office surfaces dusted or wiped down. If documents or other paper on desks they will not be moved. Staff must adopt clear desk policy if they wish surfaces to be wiped or dusted.
2. Skirting boards to be wiped.
3. Shelving but cleaning staff will not remove items.
4. Internal glass at height level where possible.
5. High level dusting with extended pole where appropriate.

Yearly tasks

1. Carpets may be cleaned with shampoo cleaner if required in high usage areas but normally every 2 years. A recharge may apply.
2. Where required certain ‘deep cleaning’ of lecture theatres, classrooms and laboratories may be undertaken in consultation with business managers. 
3. DJCAD Degree Show in consultation with staff.
4. Other events in consultation with organisers.

Special areas

The Nursery and Crèche have specialised cleaning on a daily basis Mon-Fri because of the nature of use. Additionally deep cleans are undertaken more frequently when premises is closed for use.

External areas

Any request for external area cleaning e.g. roads pathways must go through Estates or contact Help Desk on 88181. This is not undertaken by PSC.

Waste uplifts

Any requests for waste uplift out with normal waste removed by PSC must be made to the Help Desk on 88181. This includes removal of any confidential waste and large amounts of cardboard/paper.

Specific cleaning requests

Any specific requests for cleaning out with basic agreement e.g. functions or events must be requested through Help Desk. In most cases there will be a cost involved and codes will be required to recharge for service.

Work projects

PCS are not responsible for cleaning following contracted works unless specifically requested to do so through the Project Manager. Normally after Works Projects the contractors should undertake a builder’s clean, which leaves area in same condition prior to work commencing.  If there are any issues with cleaning post Works Project it must in the first instance be raised with respective Project Manager.