Guide
Become a student ambassador
Represent the University and support prospective students and guests at key events and gain valuable experience
Updated on 20 August 2025
Our Student Ambassadors are the face of the University for our prospective students and their guests. As a Student Ambassador, you may be involved with online and in-person activity, including engagement with prospective students through Open Days, Offer Holder events, and other special events. Along with these major events, you may also be involved in call campaigns, webinars, online chats, campus visits, and recruitment events.
Benefits
Skills and experience
- Gain confidence in communicating with a range of audiences
- Gain experience of working with young people
- Improve your employability and enhance your CV
- Develop team-working skills, problem-solving skills and social and cultural awareness
- Get training in customer service and event management
Pay
- We are a real living wage employer. Our ambassadors are paid an hourly rate based on the real Living Wage.
Peer-to-peer online chat
You may be invited to take part on our online chat platform, where prospective students can view your profile and choose to send you messages. This is a great way to engage prospective students by sharing your own experience and answering their questions about what it’s really like to study at the University of Dundee.
Open Days and Offer Holder events
Our Open days and Offer Holder events give our applicants and prospective students a chance to see our facilities and hear, from you first hand, what the University of Dundee has to offer.
If you work at our visiting days you will be involved in a range of tasks such as:
- registration
- train station stewarding
- ushering
- library tours
- campus tours
- staffing information points
Regional recruitment events
You may be asked to travel with our recruitment staff to chat to prospective students at schools, UCAS events, and Higher Education fairs about your course, student life, and your experience of Dundee.
Progression and further opportunities
Many of our ambassadors start by getting involved in online activity, or joining us for Open Day events. After initial involvement you may be invited to take part in a variety of work and gain more responsibility in your role.
Essential skills and qualities
We expect our Ambassadors to:
- have excellent communication and interpersonal skills
- have a genuine interest in helping prospective students
- be committed and enthusiastic about Dundee and the University
- have empathy and be sensitive to different perspectives, cultures, and experiences
- uphold a positive and professional representation of the University of Dundee
- be reliable and punctual
- behave in a professional manner which is culturally sensitive
Desirable skills and qualities
- previous experience working with the public in a customer service role
- good knowledge of the University and the city
- awareness of the UCAS application process and the decisions students make when selecting their place of study
- the ability to troubleshoot and use your initiative to solve problems
Training
Some training will be compulsory if you wish to participate in work such as online chats, events, calls and campus tours while other training is optional and an opportunity for you to develop as a Student Ambassador.
International requirements
If you are applying as an international student it is important that you do not break the regulations of your Visa. Most overseas students will have a Tier 4 Visa which states that you cannot work more than 20 hours per week (paid and voluntary).
You will also need a National Insurance Number to undertake any paid work in the UK. If you don’t have a National Insurance number, you must apply for this as soon as possible.
Register your interest as an ambassador
We invite you to complete our form to register your interest as an ambassador and we'll let you know when opportunities become available.